The AI Sales Assistant Built for Car Dealerships
Car buying has moved online. Your best leads are the ones who clicked the inventory, read the reviews, and filled out the form at 11 PM on a Tuesday. They want a fast, honest response — not a 12-hour delay and a generic template email. The dealership that responds with a real voice call within 5 minutes closes more deals.
Ozzie is your always-on BDC. It calls internet leads within minutes, answers inventory and pricing questions, and books test drive appointments. It follows up on be-backs who took a brochure and disappeared. It re-engages service customers who are due for their first car replacement. Your salespeople show up to floor meetings, not a phone.
The sales challenges specific to Car Dealerships
Internet leads getting stale overnight and on weekends
A lead submitted Saturday night shouldn't wait until Monday morning. Ozzie calls within 5 minutes — any time, any day.
Be-back customers who never come back
They visited, they liked the car, they left to think about it. Without a timely, personal follow-up call, they buy from your competitor. Ozzie follows up same-day.
Service customers ripe for an upgrade conversation
A customer with a 5-year-old car in for its fourth oil change is a warm lead. Ozzie introduces the idea of a trade-in at the right moment.
BDC turnover killing your follow-up consistency
Your BDC is your most churn-prone department. Ozzie's follow-up is always consistent, always on brand, and never calls in sick.
How Ozzie is built for Car Dealerships
- 5-minute internet lead response, 24/7
- Inventory availability and pricing walk-through
- Test drive appointment booking
- Be-back follow-up calls
- Service-to-sales warm lead outreach
- Lease end and trade-in timing campaigns
- Sold customer anniversary and referral outreach
- Human handoff to the floor salesperson at appointment time
Tony R. — Riverside Chevrolet, Sacramento, CA
Challenge: Tony's BDC averaged a 47-minute response time on internet leads and had 30% staff turnover annually. Lead-to-appointment rate was 18% — well below the 28% industry benchmark.
Approach: Ozzie was connected to the dealer CRM. It called every new internet lead within 4 minutes, answered inventory and financing questions, and booked test drive appointments with the right salesperson.
Questions from Car Dealerships
Can Ozzie integrate with our dealer CRM (DealerSocket, VinSolutions, CDK)?
Ozzie works from a lead feed export today. CRM webhook integrations are on the roadmap for later this year, enabling real-time lead ingestion and status updates.
Can it discuss specific vehicle inventory and pricing?
Yes. Export your inventory feed to Ozzie and it can answer questions about availability, trim levels, MSRP, and what's on the lot.
What does Ozzie say if a customer wants to negotiate?
Ozzie doesn't negotiate pricing — that's the salesperson's job. It acknowledges the interest, positions the test drive, and hands off negotiation to the floor.
Can it handle trade-in and financing questions?
Yes to general guidance — Ozzie can explain your trade-in appraisal process and financing options. It books the appointment for the specific numbers conversation with F&I or the desk.
Is this compliant with TCPA and FCC auto-dialer rules?
Yes. Ozzie is human-in-the-loop — you initiate every call and are present on it. It is not an autodialer under TCPA. Ozzie discloses it's an AI assistant at the start of every call.
Never let a weekend internet lead wait until Monday
Ozzie calls your internet leads in under 5 minutes, books the test drive, and hands off to your salesperson. Your BDC handles inbound; Ozzie handles the rest.
Start free → heyozzie.ai