The AI Sales Assistant Built for Chiropractic Practices
Chiropractic practices grow on two things: new patients and retained patients. New patients come from referrals, reviews, and ads — but they only convert if someone answers the phone or follows up fast. Retained patients stick around when they're on a care plan and someone reminds them why it matters. Both require consistent, high-quality outbound communication. That's exactly what Ozzie does.
Ozzie responds to new patient inquiries within minutes, explains your approach and pricing, and books their initial evaluation. It follows up on care plan recommendations patients didn't act on, and runs reactivation campaigns on the patients who disappeared after their first few visits. Your chiropractic assistant can focus on the clinic floor — Ozzie handles the phones.
The sales challenges specific to Chiropractic Practices
New patients calling during treatment hours
Your CA can't answer when they're rooming patients. Missed calls become missed patients. Ozzie picks up every inquiry and books the exam.
Care plan recommendations that go unscheduled
A patient agrees to a 20-visit plan and then stops at visit 4. Ozzie follows up, reinforces the clinical rationale, and gets them back in.
PI and auto-accident leads moving slow
Personal injury patients need to start care quickly. Ozzie calls PI referrals same-day and gets them scheduled before they find another provider.
Reactivation calling takes time no one has
Patients who haven't been in 6 months are winnable — but only if someone calls them. Ozzie runs reactivation campaigns systematically.
How Ozzie is built for Chiropractic Practices
- New patient inquiry response and initial exam booking
- Care plan follow-up and re-engagement calls
- Personal injury / auto accident fast-track scheduling
- Lapsed patient reactivation campaigns
- Explanation of chiropractic approach, techniques, and conditions treated
- Insurance coverage walk-through (general, not claim-specific)
- Objection handling: skepticism, cost, time commitment
- Human takeover for clinical or complex insurance questions
Dr. Maria L. — BalancePoint Chiropractic, Austin, TX
Challenge: Her CA was spending 2+ hours a day on the phone — mostly reactivation attempts and new patient questions — and still missing calls during busy treatment hours. New patient conversion was at 48%.
Approach: Ozzie took over all new patient inquiries (web, missed call) and ran a systematic 90-day reactivation campaign on 220 lapsed patients. The CA shifted focus to the clinic floor and the intake process.
Questions from Chiropractic Practices
Can Ozzie explain chiropractic adjustments to skeptical prospects?
Yes. You upload your explanation of chiropractic care, conditions you treat, and what patients can expect. Ozzie delivers it conversationally, not like a brochure.
How does Ozzie handle patients who are nervous or skeptical?
Ozzie is patient, conversational, and never pushy. For nervous or skeptical prospects, it listens, answers questions, and offers a no-pressure first visit option. Human takeover is always one tap away.
Can it quote care plan pricing?
Yes. Provide your care plan options and pricing, and Ozzie walks through them — explaining value, payment options, and what's included.
What about personal injury or attorney-lien cases?
Ozzie can be briefed on your PI intake process and call PI referrals same-day. It's honest about the lien/no-money-upfront model and explains what that means for the patient.
Is it compliant for healthcare outbound calling?
Yes. Ozzie always discloses it's an AI assistant and honors all do-not-contact requests immediately. It is not an autodialer — a human initiates every call and is present on it.
More new patients, fewer missed calls, better care plan retention
Ozzie handles your new patient inquiries and follow-up calls so your CA can stay on the clinic floor where they're needed most.
Start free → heyozzie.ai